From time to time there have been people posting their anger at being overcharged or given the wrong bill at various businesses. Whether this is done by mistake or intentionally we may never know, but just take this advice and make sure you check your bills at the end of the visit.
Things can be put right if you take the correct steps and we just hope that any questioning of a bill will result in the management or staff being understanding and dealing with the problem in the correct way. An apology, the correct bill being delivered, and if they know how to treat customers well, they will often offer a free drink or discount for any inconvenience.
There is always the option to find their Facebook Page (if they have one) and write a review. This may well solve the problem post-haste!!
Failing that, please read the following article and follow the complaints procedure.
Business Reviewing and Complaints
